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By: Rahul Sharma
There are plenty of HR service providers out there today. In fact, there are various types of service providers too who are experts in understanding which particular

HR-related service an organization needs the most and then offer those services to them. Itís not very difficult to find online hr solutions today but what might be

difficult for organizations is to pick the right one basis their wants and needs. Since there are so many types available today, one might get confused. There are also

chances of organizations not doing an in-depth study of the service providers before hiring them. That is why it is always important to ask these three vital questions

before hiring any HR service provider.

The first question to ask is what kind of billing method the service providers use. Experts recommend that the best way of billing the service provider is having a

retainer account instead of paying them on an hourly basis. This way, the hr solution providers tend to give nicer service as they treat the organization as a client

and would want to keep a long-term relationship with them. The second question to ask is what services are included and what arenít. Itís always good to be on the same

page with the service provider so that there are no misunderstandings. Finding out which all the services are included is a must. From payroll to tax accounting, it is

important for an organization to ask for the right services and then agree on a price before moving ahead. The final question to ask before signing on with the service

provider is asking them about their retention rate with their already existing clients. This answer should be the defining point of whether an organization should or

should not hire that particular HR service provider.

Apart from those three basic questions, there are many more that an organization needs to ask its service provider. A few more questions that need to be paid attention

to before actually taking the decision to hire a service provider are whether they can assist with the audit, what makes them better than other service providers, how

long they have been in business, how their benefits liabilities are funded, and so on and so forth. Itís always advisable to conduct a brief background check before

hiring an HR service provider, since it is an important part of an organizationís functioning.


With a keen interest in Human Resources and Technology, Rahul Sharma has been in the field for a while now and has experience writing about online HR service and everything new in the HR world.

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